Consumer law for consumers and entrepreneurs
In this digital age, consumers are increasingly buying and selling online, which is amazingly convenient. But it's also important to know your rights and obligations. That's where Confidenz Attorneys comes in! We're here to guide you in all your online buying and selling needs.
Assistance with online buying and selling
Our dedicated consumer law specialists are here to guide you, ensuring you understand your legal rights and empowering you to make informed decisions.
The right to information about the product and the seller
The 14-day cooling-off period, during which you can cancel without giving reasons
Your right of withdrawal if the delivered products are not satisfactory
Warranty and conformity of the delivered product
And that's not all—our experts make sure that contracts and conditions are fair and adhere to consumer law
As an entrepreneur who sells online, you have the incredible opportunity to make sure your business is following all these consumer rights. We are here to help you make sure your webshop and general terms and conditions are in line with the law so you can avoid problems and complaints from buyers.
Consumer law is there to protect you, whether you're buying online or in-person. Our team is dedicated to ensuring that your contracts and terms and conditions are clear and fair.
Our dedicated team of lawyers will meticulously review your contracts and terms and conditions, ensuring they align with consumer rights. We'll look out for:
Unfair terms that are detrimental to consumers
Unreasonably onerous terms and conditions
Transparency about prices and costs
Exclusion of legal liability and warranties
With our advice, you will create general terms and conditions that are fair and clear to both your company and your customers, creating trust and preventing conflicts.
And if you do encounter any complaints or disputes, we've got your back!
Even with the best terms and conditions, disputes with buyers can still arise, such as about a faulty product or delayed delivery. In such cases, it is essential to respond quickly and adequately.
Our specialists at Confidenz are here to help you handle consumer complaints through mediation and consultation, and we're always ready to litigate on your behalf if necessary. Whether you're a consumer or an entrepreneur, you can count on our expertise.
Schedule a personal consultation today to find the best solution for you!
Every situation is unique, and we're here to guide you through the intricacies of consumer law and your rights. Don't hesitate to reach out to us for a personalized appointment or more information.
At Confidenz, we're dedicated to delivering exceptional service that ensures your peace of mind. Whether in or out of court, we're here to achieve the best results for you!